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Welcome to the Vision Source® GazetteWelcome to the inaugural issue of the Vision Source® Gazette, your one comprehensive source for information from Vision Source home office. Based on member requests for streamlined communications, The Gazette will take the place of the Network Support Update and individual emails from Vision Source vendors, consolidating the news into one eblast. Look for each issue to contain breaking news, departmental news, announcements for special offers and programs from vendor partners and updates from the Member Services team. Because of the sensitive and proprietary nature of some of these announcements, you will need to follow the link to the password-protected section of the Vision Source website for full details. Breaking News![]() Vision Source Member
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Fysh style F-3496 | Fysh style F-3489 number |
The relaunch of Vision Source-exclusive AquaClear100 Toric, as well as the Avaira Toric, contact lenses now includes plus powers in inventory and ready for ordering. Fitting sets will be available later this year, when the -2.25 cylinder is available. However, these expanded plus powers can be ordered for trial and patient prescriptions effective immediately.
The current available parameters for AquaClear100 Toric lenses are now:
Visit visionsource.com or click the AquaClear Toric box above for more information.
Viva is offering five specials for June. Whether you're new to the brands in the Viva portfolio or whether you're increasing your sales, there are five opportunities to earn points and merchandise credit with these month-long offers. Click the image or visit visionsource.com for more details.
Smith Optical is offering new accounts within Vision Source very special savings on your initial order placed between now and Sept. 1. The company is offering a significant reduction on both Smith sunglasses and Smith ophthalmic frames. Read more here.
Vision Source doctors are the exclusive optometry providers of Cliradex Lid and Lash Cleanser from Bio-Tissue. The Cliradex formulation is all-natural and preservative-free, and the convenient towelettes clean the eyelids, lashes and face to help manage the symptoms and improve overall eye health for patients with conditions such as blepharitis, demodex, ocular rosacea, dry eye, conjunctivitis and meibomian gland dysfunction.
As a Vision Source doctor, your practice is automatically listed on the Bio-Tissue website. To join your colleagues as a provider, visit visionsource.com for more information.
Dr. Bobby Christensen received this email from a Vision Source practice staff member. She wrote, "I've always thought it unfortunate that people tend to only comment on service when it's poor. I thought I'd take a moment to let you know that I've had reason to call the corporate offices several times in the last couple of months. Each time I've been very impressed with the service I receive from the operators. They are warm, friendly, helpful, efficient and seem very well acquainted with whom to direct me to answer my questions. Yes, I know that's their job, but there is something about them that is markedly different from most businesses I call. This is no accident I'm sure."
While the Member Services team works to provide excellent customer service to Vision Source member doctors and practice staff, we know you're doing the same with your patients. We encourage you to share your success stories—with patient service or with incorporating the Vision Source Gold Standard Book—by emailing [email protected].
Video Whets the Appetite for Education
In a 15-minute video presentation, Walt West, OD, Vision Source vice president, practice development, explains the two new practice growth programs: the Vision Source Experience and the Great Metrics Challenge. The latter shifts the focus from practice metrics being indicators of historical performance to using these metrics to "forecast, budget and manage the practice for greater profitability." Five more Great Metrics Challenge sessions will be offered this year, each limited to doctors, office managers and key staff from 20 offices. Watch the video to hear Dr. West outline the fundamentals of open-book management and hear from doctors and key staff members at Vision Source practices who are using the program and have noticed an almost immediate impact. Click here for more information.
Vision Source Experience—More Valuable than Ever
The coming changes in managed care have made this year's Vision Source Experience more important—and valuable—than ever before. Click here to watch a video message from Dr. Walt West on why you and your staff should attend. Then go to vse4you.com to find a Vision Source Experience near you and register to attend.
In February, each office received the Vision Source Marketing Tool Kit, a very important package with valuable tools to help you market your practice and services offered to new and existing patients. The kit covers five categories: advertising, branding, marketing, public relations and social media. From recall postcards to television advertisements, the Vision Source Marketing Tool Kit is a tremendous resource created by the Vision Source home office to provide members with the key to implementing an integrated marketing program. Whether you are a fully or partially branded Vision Source practice, we've got tools for you, including the promotional pieces that Vision Source has found to be the most effective. Each is strategically written, laid out and designed to maximize your efforts, while tightly following the Vision Source brand standards. Consistency in marketing is very important.
Read through the mailer and the accompanying disk. If you can't locate it, you can find it on visionsource.com, under Resources—Marketing—Marketing Tool Kit.
Vision Soure and Smile Source are offering a marketing seminar with Holly Buchanan, co-author of The Soccer Mom Myth, an analysis of today's female consumer. Buchanan has adapted her findings to optometry and dental practices, providing insights to make your practice more attractive to women, who control 80 percent of health care spending in the U.S. Join Vision Source and Smile Source at this important webinar, Marketing Your Practice to Women: Gatekeepers of America's Healthcare Dollars, on Wednesday, June 26, from 6–7 p.m. CDT. Space is limited. Reserve your webinar seat now by registering here.
Please take a moment to provide your feedback on The Gazette here.